Customer Relationship Management (CRM)
The Technical "Know-How"
Data Tier - The Future of Databases
With the rise of Big Data and CRM, the Data Tier is taking a new importance. The traditional database access and SQL queries must change to handle Big Data and CRM services. As for securing such tier, the security issues are not only costly in terms of time, money and effort, but also it is a serious blow to clients' vote of confidence to any institution, especially the financial ones.
What would be the major structure and functionalities of the Data Tier?
We are not the experts on architecting data tiers and our Post Office's products for the data tier are:
• New Data Farming
• XML-DAO framework
• Intelligent DAO
• Interactive Front
• CRM Plug-in
• BI Services
• Web-App Templates
We are open to brainstorm the following:
• Physical and logical data - normalization and de-normalization
• BI and analytical engines
• Product complexity