Customer Relationship Management (CRM)
The Technical "Know-How"
Testing Using OO - Cannot Do Without It
Testing is the process of achieving error free system. There should be a test plan, which includes
unit test, stage development testing and system testing. The design should include testing stages
and plans. Testing teams and tools should be available.
A Data Center includes hardware, software, storage, network equipment, cooling systems, power supplies
and data. We would leave the facilities and building infrastructure to their experts. Our focus is
on the networks which include hardware and software. Therefore, when it comes to Data Center Building
and Migration, testing will be all inclusive. We need to redefine testing as follows:
• What is Data Center's Testing?
• How critical Data Center testing?
• How critical Management to Data Centers?
• Types of Testing?
• What is Tested?
• How to Test?
• When to Test it?
• Who would be Testing?
• Testers qualification?
• After Testing?
• Recycle Testing?
• Testing Class
• Java Testing Class
• Our Testing Editor
What is Data Center's Testing?:
The following image is our attempt to put a picture of the magnitude of the effort needed to
test the hardware and the software of a data center. We presented the testing hierarchy and
how it is all stands on the shoulder of the management and supporting staff.
The Data Center's Testing - Tracking - Validation Components image represents:
• Possible Testing Objects
• The views of different teams
• Properties and methods of a testing object
Possible Testing Objects:
The images groups different hardware (Bar-Metal), software, interfaces, databases, batches,
operating systems into possible testing objects. Each object can be tested separately or with other objects.
The views of different teams:
Different teams can see their testing objects which they own or run and the interfaces associated with
it. For example, developers who perform the software testing can recognize the portion of the testing such as
the running applications and their interfaces. The DBA can see the database, bridges, SAN, NAS and
batches. OS Admin sees the fact that everything running on his working OS . As for the management and
supporting staff, the entire testing is shown resting on their shoulders and their goals are the Testing
Properties and methods of a testing object:
Properties and methods are the details associated with each objects and there is from 1 to N
properties listing where each object would own and work with.
How critical Data Center testing?:
Data Center testing is critical to verify the performance of its infrastructure. Regardless of the
Building or Migrating Data Centers, testing is the critical part of making it all possible. The
testing goal is to ensure the following:
How critical Management to Data Centers?:
Without Management we do not have Testing and without Testing we do not
have a data center or we have a data center with hidden bombs waiting to be
detonated and your business is the causality.
Types of Testing?:
We only list a brief definition of some of known testing:
Large amounts of data is used.
Testing using Large amount of users.
Focus on running abnormal conditions as well extreme values that the system may encounter.
It takes into account the internal structure of a system or component and ensures that
each program statement performs its intended function. It is usually performed by the software developers.
Integrating hardware and software system to verify that the system meets its specified
requirements. It is conducted by the testing teams in both development and target environment.
Functional testing conducted to evaluate the compliance of a system or component with specified
System Integration Testing (SIT):
It is a black box testing technique that evaluates the system's compliance against specified
requirements. System Integration Testing is usually performed on subset of system while system
testing is performed on a complete system and is preceded by the user acceptance test (UAT).
User Acceptance Testing (UAT):
also called beta testing, application testing, and end user testing - is a phase of
software development in which the software is tested in the "real world" by the intended audience.
Reliability testing is used to determine the system reliability such as Boundary , Special
Case, and Build Verification test (BVT).
White-box testing (also known as clear box testing, glass box testing, transparent box testing and
structural testing) tests internal structures or workings of a program, as opposed to the functionality
exposed to the end-user. In white-box testing an internal perspective of the system, as well as programming
skills, are used to design test cases.
While white-box testing can be applied at the unit, integration and system levels of the software testing
process, it is usually done at the unit level.
Black-box testing treats the software as a "black box", examining functionality without any knowledge
of internal implementation. The tester is only aware of what the software is supposed to do, not how it does it.
Black-box testing methods include:
Equivalence partitioning, boundary value analysis, all-pairs testing, state transition tables, decision
table testing, fuzz testing, model-based testing, use case testing, exploratory testing and
What is Tested?:
Data centers today are larger, faster and more complex than ever and if you asked
ten networking testing gurus: what do we need to test? They will give over 20 if
not 30 different answers. Therefore, the following list is our attempt to inventory
what is tested?
1. Operating system
11. Resources pools
14. Databases pools
16. Network, cluster, nodes
20. Management and Documentation
A Testing Object must created with properties and methods. It may contain one or more the listed items.
How to Test?:
Testing data centers is not an easy task and both manual and automation testing must
be implemented. All test requirement such as Testing Objects, test plans, testing
stages and testing teams and tools must ready to execute. We do recommend the following:
Management and documentation Testing Objects must be ready and running for both
managing and documenting build or migration testing.
Change Requests Object should be also ready to address changes
"Has-to-Have" and "Nice-to-Have" should be clearly defined and "Nice-to-Have" is a low priority
Testing must be done in parallel
Validation Object must be running in parallel with testing
When to Test it?:
With the assumption that the data center facilities are running perfect, testing
should be done as early as possible. We recommend the following steps:
• Once a Testing Object is created, then testing it should start separately or within a group Testing Objects
• Arrays of Dependencies and Assumptions objects should be addressed in parallel
• Validation of testing should be running in parallel
• Other miscellaneous issues should be addressed also in parallel
Who would be Testing?:
Data Centers' testing is a cooperative team work and the following are testers types or categories:
• Offshore and onshore testers
• System Admin
Based on what being tested, the test plans, processes, steps, scenarios,
scripts, test cases, input values and results, ..etc, these testing
material should be prepared with no overlapping or redundancies.
Test Specifications, Scripts, Constants, Hard Coding and System Parameters:
The testing specifications should include rules on no-hard-coding, constants and system parameters.
They should be stored in properties file and include text files. The include text files would be included
in the scripts instead of hard coding. Updating these include text files with latest constants values
will have consistencies for any new changes.
Based on what is being tested, a tester should be an expert on the subject matter that being
tested. For example, an application tester should not perform any DBA testing or validation.
Monitoring, test reviews and small tests should be performed on regular basis.
Lessons learned plus updating both management and documentation Testing Objects
Using OO, inheritance and Testing Objects would help with reusability. No throw away
docs or material. Everything must be documented with a timestamp and testers and managers
names for audit trial.
Testing Validation is:
The testing performed is done according to test plans, specs, input values, results, ..etc.
The following should created and approved:
• A validation matrix with a timestamp and an audit trial (testers and managers names)
• Certification of work
• Validation Reports
• Risks and risks handling
Java Testing Class:
Our Testing Editor:
Data Center Testing is all inclusive and involves other teams and literally everything
that is running on the networks. Our Testing Editor is an attempt to present data center
testing in more structure without overwhelming the tester. Our Editor groups Testing
Objects in structured and sequential format that can be easily used and comprehended.